{"id":798,"date":"2023-04-21T15:43:09","date_gmt":"2023-04-21T13:43:09","guid":{"rendered":"https:\/\/staging.citationstyler.com\/?page_id=798"},"modified":"2026-04-16T13:18:47","modified_gmt":"2026-04-16T11:18:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/staging.citationstyler.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"brz brz-root__container brz-reset-all brz-root__container-page\">\n<section id=\"jjczblvbzdkcvlniopcyzihirykviyejmaat_jjczblvbzdkcvlniopcyzihirykviyejmaat\" class=\"brz-section brz-css-d-section brz-css-17ev74b\">\n<div class=\"brz-section__content brz-section--boxed brz-css-d-sectionitem-bg brz-css-1p1x3on\" data-brz-custom-id=\"fvkpuzkyskffhfhaxirjllatvfxffptxhcli\">\n<div class=\"brz-container brz-css-d-sectionitem-container brz-css-c89hm6\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-o8z653 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-lxwd0n\" data-brz-custom-id=\"zwyycolrshepmfetfffzyzayjpqttgxmlivw\">\n<div data-brz-translate-text=\"1\">\n<h1 class=\"brz-tp-lg-heading1 brz-css-gpu4c\" data-generated-css=\"brz-css-oaiyf\" data-uniq-id=\"dxjxx\"><span class=\"brz-cp-color7\">FAQ &#8211; H\u00e4ufig gestellte Fragen<\/span><\/h1>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-r-wrapper brz-css-siec9p brz-wrapper\">\n<div class=\"brz-spacer brz-css-d-spacer brz-css-14h1ikn\"><\/div>\n<\/div>\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-iym6qf brz-wrapper\">\n<div class=\"brz-accordion brz-css-d-accordion brz-css-11qod80\" data-brz-duration=\"300\" data-brz-custom-id=\"crfulbfjqoqmnepylamkbicxjvdejgryxwfb\">\n<div class=\"brz-accordion__item brz-accordion__item--active\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">How can I install the provided .csl style in Zotero?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1k4wms8 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-mpw7uo\" data-brz-custom-id=\"k112FMYAAeO2\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-mb-lg-0 brz-tp-lg-paragraph brz-css-fDap1\" data-uniq-id=\"cphV9\" data-generated-css=\"brz-css-zMuDM\"><strong>Option 1:<\/strong> Double click on the file. Zotero should automatically recognise and install the .csl file.<\/p>\n<p class=\"brz-mb-lg-0 brz-tp-lg-paragraph brz-css-pNsnZ\" data-uniq-id=\"ofnYC\" data-generated-css=\"brz-css-uw_2f\"><strong>Option 2:<\/strong>: In Zotero auf &#8222;Bearbeiten&#8220; &gt; &#8222;Einstellungen&#8220; &gt; &#8222;Zitieren&#8220; &gt; &#8222;Stile&#8220; gehen. Dort auf das &#8222;+&#8220; klicken und die .csl Datei ausw\u00e4hlen.<\/p>\n<p class=\"brz-mb-lg-0 brz-tp-lg-paragraph brz-css-vDaQQ\" data-uniq-id=\"tSb6L\" data-generated-css=\"brz-css-iEC3d\">A detailed <a class=\"link--page\" href=\"https:\/\/staging.citationstyler.com\/en\/knowledge\/how-to-install-a-custom-csl-citation-style-in-zotero\/\" data-brz-link-type=\"page\">guide on how to install a style<\/a> is also available.<\/p>\n<p class=\"brz-mb-lg-0 brz-tp-lg-paragraph brz-css-fiC_6\" data-uniq-id=\"tPakN\" data-generated-css=\"brz-css-ndpAp\"><\/p>\n<p class=\"brz-fs-lg-16 brz-ft-google brz-ff-montserrat brz-tp-lg-empty brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_9 brz-ls-lg-0 brz-fw-lg-500 brz-fss-lg-px brz-mb-lg-0 brz-css-gmdZr\" data-uniq-id=\"qyiAT\" data-generated-css=\"brz-css-khBaT\">For other programs, please consult the documentation of the respective provider.<\/p>\n<p class=\"brz-fs-lg-16 brz-ft-google brz-ff-montserrat brz-tp-lg-empty brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_9 brz-ls-lg-0 brz-fw-lg-500 brz-fss-lg-px brz-mb-lg-0 brz-css-orQ1b\" data-uniq-id=\"uM2QJ\" data-generated-css=\"brz-css-g6Zim\"><\/p>\n<p class=\"brz-fs-lg-16 brz-ft-google brz-ff-montserrat brz-tp-lg-empty brz-fsft-lg-0 brz-fwdth-lg-100 brz-vfw-lg-400 brz-lh-lg-1_9 brz-ls-lg-0 brz-fw-lg-500 brz-fss-lg-px brz-mb-lg-0 brz-css-m3iF9\" data-uniq-id=\"szPdf\" data-generated-css=\"brz-css-aH7F9\">Is something not working? I offer a short training course on Zotero to help you install Zotero, the browser connector and the Word add-in. You can find more information here: <a class=\"link--external\" href=\"https:\/\/staging.citationstyler.com\/en\/zotero-training-mentoring\/\" data-brz-link-type=\"external\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Book your Zotero training<\/em><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Will I receive updates when I have purchased a style?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-icuule brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1pi39ux\" data-brz-custom-id=\"odhwueerrjuxphhlgidfrlwzlsxjubslgkfd\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-uor5V\" data-generated-css=\"brz-css-h8XJN\" data-uniq-id=\"hUV6K\">Sure. It is important to me that your references are correct. Just send me a short email stating your name, the style and when you bought it.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Is the payment secure?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-10dae21 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-halb19\" data-brz-custom-id=\"avcowsohijittrtgkqfkkrtidhwvzdixnafe\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-fV9Fn\" data-generated-css=\"brz-css-jqEU3\" data-uniq-id=\"uBSGF\">Yes, payment in our shop is secure. We use Stripe and PayPal, two of the world's most reputable payment providers, to process your transactions. Both companies use state-of-the-art security technologies to protect your data and prevent fraud.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">I have found an error in the style. How can I report it?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-6sq0k0 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1eontdv\" data-brz-custom-id=\"dldurdoxlbtldyynoetydzqxmqodkruzitrm\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-y_LnS\" data-uniq-id=\"pCHaF\" data-generated-css=\"brz-css-xZdLC\"><span>Please first check once again whether the metadata in your reference program is <\/span><strong>entered correctly. <\/strong><span>In most cases there is an error with the data entry and not with the style itself. If the error still exists, please contact me <\/span><a class=\"link--external\" href=\"\/en\/contact\/\" data-brz-link-type=\"external\">Contact <\/a><span>preferably with the following information: Name of the style, screenshot of Word and screenshot of the metadata in Zotero\/Mendeley etc.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">There is a new version of the guidelines. Can I report this to you?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-13bgthq brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1xz0h8i\" data-brz-custom-id=\"lv823NvQbvNX\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-eRyWA\" data-uniq-id=\"kj1MQ\" data-generated-css=\"brz-css-iwD6t\"><span>Yes, please! Unfortunately, I am dependent on you students to inform me when there are new guidelines, as these are often only accessible via the intranet. In such cases I would be grateful if you could send me an email to <\/span><a class=\"link--external\" href=\"mailto:citationstyler@gmail.com\" data-brz-link-type=\"external\">citationstyler<\/a><a class=\"link--external brz-pre-population-visible\" href=\"mailto:citationstyler@gmail.com\" data-brz-link-type=\"external\">@gmail.com<\/a><span> Normally, I then have a new style, if necessary, available within a day.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">The footnote numbering is not superscript. How can I change this?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1aaaqgz brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1yzif49\" data-brz-custom-id=\"kwqojlcqwtgpnawnyuqybsumuxvtafpguqnw\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-lLNt4\" data-uniq-id=\"aqydj\" data-generated-css=\"brz-css-nsdth\">The footnotes are directly managed by Word\/LibreOffice etc. for such styles. Please seek program-specific help, as this has nothing to do with the citation style.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">I haven't found the style I need on your site. Can you provide me with a new style?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1d7wjkt brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-mszy74\" data-brz-custom-id=\"fbbmpqrmdyklyhhnwknwobsbrknkeulxneeo\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-wCa3I\" data-uniq-id=\"nwydr\" data-generated-css=\"brz-css-najkp\">Sure. I would be happy to see if I can add another style to the range. Please fill out the following form: <a class=\"link--external\" href=\"https:\/\/staging.citationstyler.com\/en\/custom-csl-style\/\" data-brz-link-type=\"external\">made-to-measure citation style<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Why do you recommend Zotero and not other reference managers?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1nync8h brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1e333q7\" data-brz-custom-id=\"uqboiyekvyavbtmqavthqalkpvzwiheaofym\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-g_Vbm\" data-generated-css=\"brz-css-fi5yX\" data-uniq-id=\"nxI5c\"><a class=\"link--external\" href=\"https:\/\/www.zotero.org\/\" data-brz-link-type=\"external\" target=\"_blank\" rel=\"noreferrer noopener\">Zotero <\/a>is a very sophisticated piece of software with excellent support and a very helpful community. All common platforms and software are supported. Very advanced features are available that no other software has. Zotero has now set itself apart from the competition and is also free of charge. Furthermore Zotero has the <a class=\"link--external\" href=\"https:\/\/citationstyles.org\/\" data-brz-link-type=\"external\" target=\"_blank\" rel=\"noopener\">CSL language<\/a> and library, which allows citation styles like the ones I offer here.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Wich programs support your .csl styles?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1lg0vjw brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1icyjt\" data-brz-custom-id=\"phmpwxtwskcoalvgndzyyxoreezeymkewmsu\">\n<div data-brz-translate-text=\"1\">\n<p data-uniq-id=\"xmY1V\" data-generated-css=\"brz-css-vSdft\" class=\"brz-tp-lg-paragraph brz-css-w1tUP\">Zotero, Mendeley, Papers, RefMan and many more. See <a class=\"link--external\" href=\"https:\/\/citationstyles.org\/\" data-brz-link-type=\"external\" target=\"_blank\" rel=\"noopener\">https:\/\/citationstyles.org\/<\/a><\/p>\n<p class=\"brz-tp-lg-paragraph brz-css-lBDUR\" data-uniq-id=\"xmY1V\" data-generated-css=\"brz-css-vSdft\">Ein Caveat ist jedoch bei &#8222;Mendeley&#8220; geboten. Siehe hierzu den FAQ Eintrag etwas weiter unten.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Do your .csl styles work with Mac, Windows and Linux?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1r1uql2 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-5eopi5\" data-brz-custom-id=\"ydbeatwujuuezezzhwizyagjqbpyjqjizosk\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-z5YxH\" data-uniq-id=\"vjlrl\" data-generated-css=\"brz-css-jzjkg\">It depends on the software you use. Zotero is available for Linux, Mac and Windows.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Wie kann ich das &#8222;vgl.&#8220; in ein Zitat eingeben?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1c2m6f8 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-17lhikq\" data-brz-custom-id=\"hhlwicxfgovpsekcytjgeqqnxxaknglmlmin\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-oSgkC\" data-uniq-id=\"pnnjp\" data-generated-css=\"brz-css-diazn\">With the Zotero Word Processor plugin, this is very easy using the prefix field. See here: <a class=\"link--external\" href=\"https:\/\/www.zotero.org\/support\/word_processor_plugin_usage\" data-brz-link-type=\"external\" target=\"_blank\" rel=\"noopener\">https:\/\/www.zotero.org\/support\/word_processor_plugin_usage<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Funktionieren deine Stile mit &#8222;Mendeley&#8220;?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-iljhbi brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-yitlxs\" data-brz-custom-id=\"mlksedsnqjexjwenbpgvuqlbxjzbjcfppqrp\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-o_Zah\" data-generated-css=\"brz-css-t5xjv\" data-uniq-id=\"rpgbA\">Generell, ja, da Mendeley auch die CSL Stil Bibliothek benutzt. In 2020 hat Elsevier aber eine neue Version, den sog. Mendeley Reference Manager+Mendeley Cite, herausgebracht. Dieser kann aber noch keine Customstile oder Fu\u00dfnotenstile installieren\/benutzen. Ich empfehle daher entweder &#8222;Mendeley Desktop&#8220; (die \u00e4ltere Version) zu benutzen oder direkt auf Zotero umzusteigen. Zotero ist wesentlich intuitiver zu benutzen und hat weitaus besseren Support. Siehe diese Anleitung, um deine Bibliothek zu migrieren, um Zotero direkt auszuprobieren: <a class=\"link--external\" href=\"https:\/\/www.zotero.org\/support\/kb\/mendeley_import\" data-brz-link-type=\"external\" target=\"_blank\" rel=\"noopener\">https:\/\/www.zotero.org\/support\/kb\/mendeley_import<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Do the styles work with Citavi or EndNote?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-sx8be4 brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1f65b8z\" data-brz-custom-id=\"fmghLFuJorFI\">\n<div data-brz-translate-text=\"1\">\n<p data-uniq-id=\"ggrLL\" data-generated-css=\"brz-css-z0nLn\" class=\"brz-css-pD3Mb\">No. CSL citation styles neither work with EndNote nor Citavi.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Where can I read reviews\/ratings from other customers?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-yqpj4u brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-1cdkt1f\" data-brz-custom-id=\"wibkfcjzorqmddprboeheoepufjghocoyiag\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-tp-lg-paragraph brz-css-glXGc\" data-generated-css=\"brz-css-s9LWg\" data-uniq-id=\"o21qj\">Some customers have already left reviews here on <a class=\"link--external\" href=\"https:\/\/de.trustpilot.com\/review\/citationstyler.com\" data-brz-link-type=\"external\" target=\"_blank\" rel=\"noreferrer noopener\"><u>TrustPilot<\/u><\/a> and <a class=\"link--external\" href=\"https:\/\/maps.app.goo.gl\/ppYu9L9scAAomjM6A\" data-brz-link-type=\"external\" target=\"_blank\" rel=\"noreferrer noopener\"><u>Google Maps<\/u><\/a> .<\/p>\n<p class=\"brz-tp-lg-paragraph brz-css-beYgO\" data-generated-css=\"brz-css-cRNuO\" data-uniq-id=\"qQE2X\">If you have the time and inclination, I would be very grateful if you could also share your opinion. This will not only help me to improve my products and service, but also other academics in their purchasing decisions. Thanks in advance!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">I bought the wrong style. Can I request a refund?<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1mrp2nu brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-lwq1ut\" data-brz-custom-id=\"qnbVadfRfvZ3\">\n<div data-brz-translate-text=\"1\">\n<p data-generated-css=\"brz-css-oyjLc\" class=\"brz-css-qrOpZ\">Since I have no mechanism to take back the delivered product with a digital download product, my citation styles are excluded from returns. See my <a class=\"link--page\" href=\"https:\/\/staging.citationstyler.com\/en\/refund_returns\/\" data-brz-link-type=\"page\">return policy<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"brz-accordion__item\">\n<div class=\"brz-accordion__nav\" data-brz-collapsible=\"on\">\n<h3 data-brz-translate-text=\"1\" class=\"brz-accordion__nav-title brz-h3 brz-text__editor\">Meine Bibliographie ist auf einmal nicht mehr korrekt formatiert. Hilfe!<\/h3>\n<\/div>\n<div class=\"brz-accordion__content brz-d-xs-flex brz-flex-xs-column\">\n<div class=\"brz-accordion__item-content brz-d-xs-flex brz-flex-xs-column\">\n<div id=\"\" class=\"brz-css-d-wrapper brz-css-1osbvk brz-wrapper\">\n<div class=\"brz-rich-text brz-rich-text__custom brz-css-d-richtext brz-css-m199mb\" data-brz-custom-id=\"iUZMWUvL4tYI\">\n<div data-brz-translate-text=\"1\">\n<p class=\"brz-css-zj767\">Die Formatierung der Bibliographie (also Blocksatz, Einr\u00fcckung, Abst\u00e4nde etc.) werden von Word selbst verwaltet, nicht vom Zitierstil. Hierzu bedient sich Word der sog. &#8222;Formatvorlagen&#8220;. Manchmal kann es vorkommen, dass sich alles verstellt und verr\u00fcckt. Am Einfachsten kann man das r\u00fcckg\u00e4ngig machen, indem man einmal den Zitierstil wechselt (z.B. APA oder IEEE) und dann wieder zur\u00fcck auf den gewollten Stil. Das macht mehr oder weniger einen Reset und hilft im Normalfall.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section><\/div>\n<p><!-- version:1766947913 --><\/p>","protected":false},"excerpt":{"rendered":"<p>Do you have difficulties or a specific question? No need to worry! Our FAQ page covers a wide range of topics and provides clear and precise answers to the most frequently asked questions.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"brizy-blank-template.php","meta":{"footnotes":""},"class_list":["post-798","page","type-page","status-publish","hentry"],"blocksy_meta":[],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/staging.citationstyler.com\/en\/wp-json\/wp\/v2\/pages\/798","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.citationstyler.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.citationstyler.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.citationstyler.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.citationstyler.com\/en\/wp-json\/wp\/v2\/comments?post=798"}],"version-history":[{"count":0,"href":"https:\/\/staging.citationstyler.com\/en\/wp-json\/wp\/v2\/pages\/798\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.citationstyler.com\/en\/wp-json\/wp\/v2\/media?parent=798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}